Shipping policy
Shipping Policy
Effective Date: July 16, 2026
Thank you for shopping with Eli's Health & Beauty! We appreciate your support and are committed to getting your order to you as quickly and safely as possible.
Order Processing
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Orders are typically processed within 1–2 business days after payment is received.
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Orders are processed Monday through Friday, excluding weekends and holidays.
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During promotions, holidays, or periods of high order volume, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times begin once your order has been shipped.
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Standard Shipping: Typically 2–5 business days
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Delivery times are estimates and may vary depending on your location and carrier delays.
Please note that weather, holidays, and other unforeseen circumstances may affect delivery times.
Shipping Carriers
We ship through trusted carriers such as USPS, UPS, and other reliable shipping providers, depending on the destination and service selected.
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order, shipping destination, and selected shipping method.
Any available free shipping promotions will be clearly displayed on our website.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
Eli's Health & Beauty is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error after placing your order, please contact us immediately at support@elishealthbeauty.com. We will do our best to update your order before it ships.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
If your package appears to be lost or delayed, please contact us and we will gladly assist you in working with the shipping carrier to locate your shipment.
Eli's Health & Beauty is not responsible for packages that are marked as delivered by the carrier but cannot be located at the delivery address.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery.
Please include:
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Your order number
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Photos of the damaged product
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Photos of the shipping packaging
We will review your claim and work with you to provide an appropriate resolution.
Questions
If you have any questions regarding your order or shipping, please contact us.
Eli's Health & Beauty