Privacy policy

Privacy Policy

Effective Date: July 16, 2026

At Eli's Health & Beauty, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers; we do not store full credit card information)
Order history
Device information, browser type, IP address, and website usage through cookies and analytics tools

Providing this information is voluntary, but certain information is necessary to process your orders and provide customer support.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Communicate with you regarding your purchases
Provide customer support
Improve our website, products, and services
Detect and prevent fraud or unauthorized transactions
Comply with legal obligations
Send promotional emails or newsletters only if you have chosen to receive them. You may unsubscribe at any time.

3. We Do NOT Sell or Share Your Personal Information

Ely's Health & Beauty does NOT sell, rent, trade, or share your personal information with third parties for marketing, advertising, or commercial purposes.

We respect your privacy and are committed to protecting your personal information.

Your information is used solely for operating our business and providing the products and services you request.

We only disclose personal information when necessary to:

Process payments through secure payment processors
Ship your orders through shipping carriers
Comply with applicable laws or legal obligations
Protect our rights, customers, or business from fraud or unlawful activity

These service providers are only given the information necessary to perform their services and are expected to protect your information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your shopping experience

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to use industry-standard security practices.

6. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information, subject to legal obligations
Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected, we will promptly delete it.

8. Third-Party Services

Our website may use trusted third-party providers such as payment processors, shipping providers, website hosting services, analytics providers, or email marketing platforms to operate our business.

These providers receive only the information necessary to perform their services and are required to safeguard your information.